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Provide Responsible Service of Alcohol RSA (SITHFAB021)


This unit describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
The unit applies to all levels of personnel involved in the sale, service, including promotional service and supply of alcohol in licensed premises. Those selling or serving alcohol may include food and beverage attendants; packaged liquor salespersons selling in person, over the phone or online; winery, brewery and distillery cellar door staff; delivery services and supplier sales representatives. The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management.
The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale, service or supply of alcohol.

Provide Responsible Service of Alcohol RSA (SITHFAB021)
Delivery Strategy
⦁ Face to face
⦁ Online
⦁ Recognition of Prior Learning (for experienced leaders and managers who have evidence to support their current competence in the relevant units of competency which comprise the qualification).
⦁ Blended (using a combination of the modes described).

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